Automated refund recovery
Every shipment is audited for late deliveries. Refund claims are filed automatically and tracked to resolution — you recover money from day one without lifting a finger.
Start recovering
SP
Logistics, freight & fulfillment
ShipPlug
5.0From ecommerce sellers Miami, FL — serving worldwide
Accepting clients Performance-based pricing No upfront fees UPS & FedEx accounts 50+ years of carrier expertise
About ShipPlug
Cut shipping costs. Recover refunds. Effortlessly.
ShipPlug is a shipping intelligence platform for any business shipping with UPS or FedEx. It connects to your carrier accounts, audits every shipment for late deliveries and billing errors, and files refund claims on your behalf — while shipping experts analyze your spend and negotiate better rates on your carrier agreements.
There are no upfront costs and no subscription fees. ShipPlug works on a performance basis — you only pay a percentage of the savings actually recovered, so if they don't find savings, you owe nothing.
50%
Potential carrier invoice savings
3 min
To automate your refunds
50+ yrs
Combined carrier experience
$0
Upfront cost to start
Services & engagements
What ShipPlug can help with
Carrier agreement optimization
Shipping experts analyze thousands of data points across your carrier contracts and negotiate better service at better rates — with no change to how you ship.
Optimize my ratesInvoice audit & payment automation
Active rate checking, claim filing and monthly business reviews catch billing errors, invalid surcharges and DIM-weight overcharges before they cost you.
Audit my invoices3PL matchmaking
Hands-on supply chain guidance to match your business with the right fulfillment partner as order volume grows.
Find a 3PLReviews
What ecommerce sellers say
5.0“ShipPlug found refunds we didn't even know existed. The setup took minutes and the savings just started showing up on our carrier invoices.”
“They renegotiated our FedEx agreement and cut our spend by double digits. We changed nothing about how we ship.”
“Finally someone who speaks carrier. The team knows the fine print better than our rep does — and they only get paid when we save.”
Details & coverage
Built for businesses shipping with UPS or FedEx
Late-delivery refund claims filed automatically
Invalid surcharge & DIM-weight overcharge recovery
Carrier contract analysis & renegotiation
Live dashboard — claims, savings and invoice line items
Monthly business reviews with shipping experts
3PL matchmaking as your volume scales